Here at Pela Ice Cream, we strive to deliver the highest quality frozen treats in East Tennessee. These delicious treats are accompanied by exceptional service and friendly drivers to create an outstanding customer experience.
Whether you want an ice cream truck for a special event, a ton of ice cream, in-store service, or routine delivery, we’re ready to help!
APPLICATION PROCESS: We accept non-food vendors until the non-food vendor space is full. First applications receive priority locations and items being sold. You will be notified of your status seven (7) days of us receiving the completed application. Once you have been accepted, a contract must be signed and fees will be processed. You will receive an acceptance letter with permit applications for the event. If you have any questions, please contact us at 865-236-0898.
PAYMENT: Once you have been accepted as a vendor, you will receive a contract in the mail of your acceptance. Payment is due within 15 days of approval. Booth spaces WILL NOT be reserved until contract and payment have been received.
REFUND POLICY: After June 1st, there will be NO REFUNDS. Prior to June 1, there will be a $250 cancellation fee should you withdraw.
WHAT WE PROVIDE: A 10×10 location is provided. Vendor’s will have to bring their own tent and 12-gauge extension cords or electrical whips. Generators will not be permitted.
BEVERAGE POLICY: No soda, water, ice-cream, and alcoholic beverages can be sold out of your booth at any time. Vendors can sell approved beverages other than the items mentioned above.
INSURANCE: All vendors participating in these events must provide a certificate of insurance for $1,000,000 for general liability. You will be required to name Events Pro LLC as an additional insured. We must receive your certificate of insurance 30 days prior to the event. No exceptions and no refunds. Participants who do not provide COI within the deadline will not be permitted to participate.
HEALTH DEPT: If accepted and if applicable, you will be required to obtain health certificate by the Knox County Health Department. Street Vendors must be approved by the World’s Fair Park Administrative Office on an event-by-event basis. Vendors must have a valid Business License from the City of Knoxville and Knox County. If they do not have a regular business license, they must purchase a transient vendor’s permit from the City of Knoxville and Knox County. The City business license office phone number is (865) 215-2083; the County’s is (865) 215-2392.
WASTE: Vendors are responsible to collect and properly bag their waste and dispose it at site designated locations only.
OPERATING HOURS: Set up will be on Thursday, Aug 18 between the hours of 3 pm – 6 pm. All booths must be in place prior to 12:00 pm on Friday, Aug 19 unless the Health Department requires you to be set up earlier. No exceptions. Vehicles and trailers will not be permitted on the lawn court at any time, and during the course of event on any event premises. This is for your safety and the safety of others. Vendors must stay throughout the duration of the event. Vendors may not break down their booths or discontinue sales prior to end of event. NO EXCEPTIONS.
All accepted vendors will be required to sign a contract outlining the above regulations.
APPLICATION PROCESS: We accept food vendors until the food vendor space is full. First applications receive priority locations and menu. Food vending menus are limited. Once a menu is approved and accepted, additional food vendors with the same food offerings will not be accepted. You will be notified of your status seven (7) days of us receiving the completed application. Once you have been accepted, a contract must be signed and fees will be processed. You will receive an acceptance letter with permit applications for the event. If you have any questions, please contact us at 865-297-3574.
PAYMENT: Once you have been accepted as a vendor, you will receive a contract in the mail of your acceptance. Payment is due within 15 days of approval. If paying via credit/debit card a 4% processing fee will be applied. Booth spaces WILL NOT be reserved until contract and payment have been received.
REFUND POLICY: After June 1st, there will be NO REFUNDS. Prior to June 1, there will be a $250 cancellation fee should you withdraw.
WHAT WE PROVIDE: A 10×10 tent and a 6-ft table is provided. The tents will have vendor’s name and cuisine printed on them, as well as the table cover. Vendor’s will have to bring their own 12-gauge extension cord or electrical whips. Generators will not be permitted.
MENU CHOICE/SIGNAGE: Please complete your top 3 menu choices. Each vendor will be limited to three main menu choices and three side dishes. We will do our best to give selected vendors their first choice, but we cannot guarantee they will receive it. We do not want to have numerous vendors selling the same thing at the festival. We will tell you what items have been approved in your acceptance letter. Additional menu items will not be permitted to sell on site. All vendors are not permitted to sell beverages including water, beer, and ice-cream.
BEVERAGE POLICY: No soda, water, ice-cream, and alcoholic beverages can be sold out of your booth at any time. Vendors can sell approved beverages other than the items mentioned above.
INSURANCE: All vendors participating in these events must provide a certificate of insurance for $1,000,000 for general liability. You will be required to name Events Pro LLC as an additional insured. We must receive your certificate of insurance 30 days prior to the event. No exceptions and no refunds. Participants who do not provide COI within the deadline will not be permitted to participate.
HEALTH DEPT: If accepted, you will be required to obtain health certificate by the Knox County Health Department. Street Vendors must be approved by the World’s Fair Park Administrative Office on an event-by-event basis. Vendors must have a valid Business License from the City of Knoxville and Knox County. If they do not have a regular business license, they must purchase a transient vendor’s permit from the City of Knoxville and Knox County. The City business license office phone number is (865) 215-2083; the County’s is (865) 215-2392.
SPILLAGE: Food vendors are required to place protective absorbent matting/material on the ground underneath their cooking equipment to prevent spillage on the lawn or the sidewalk/concrete areas. The vendor will be held responsible for any damage that occurs to the property caused by them. Matting will be provided by Knox Food Fest.
WASTE: Vendors are responsible to collect and properly bag their waste and dispose it at site designated locations only.
OPERATING HOURS: Set up will be on Thursday, Aug 18 between the hours of 3 pm – 6 pm. All booths must be in place prior to 12:00 pm on Friday, Aug 19 unless the Health Department requires you to be set up earlier. No exceptions. Vehicles and trailers will not be permitted on the lawn court at any time, and during the course of event on any event premises. This is for your safety and the safety of others. Vendors must stay throughout the duration of the event. Vendors may not break down their booths or discontinue sales prior to end of event. NO EXCEPTIONS.
All accepted vendors will be required to sign a contract outlining the above regulations.
